FAQs
Questions, answered.
Everything you need to know about our ingredients, process, shipping, and care — so you can choose your blends with confidence.
Our Ingredients
What goes into every Choonie's blend — and why it matters.
Yes. Every Choonie's blend is made from natural, plant-based ingredients — free from synthetic fragrances, parabens, and harsh preservatives. We use whole herbs, cold-pressed oils, and pure essential oils to honor nature's wisdom in its truest form.
What touches your skin should come from the earth, not a lab. That's not a marketing position — it's the founding belief behind everything we make.
Science often tries to imitate what nature does organically. The synthetic compounds in most skincare are attempts — sometimes effective, often not — to replicate what plants have been doing for thousands of years.
Bhringraj has supported hair follicle health for centuries. Rosemary was used for circulation long before clinical trials confirmed why it works. Calendula has calmed inflamed skin across cultures and continents. These aren't primitive precursors to modern skincare. They are the intelligence itself.
The Choonie's approach leans into the knowledge of cultures that never abandoned botanical healing: Korean healing traditions, Traditional Chinese Medicine, and Ayurvedic practice. Wisdom that predates the lab by millennia.
Never. Our blends are tested on willing humans — family, friends, and loyal customers — never on animals. Compassion is at the heart of our craft, and we honor that by creating products that nurture all living beings.
Yes — all Choonie's formulas are designed to be gentle enough for sensitive skin. Several of our products are specifically formulated for eczema-prone skin, including the Petals & Silk Body Veil and the Precious Petals Hand Balm.
If you have a known allergy to a specific botanical ingredient, please review the full ingredient list on each product page before purchasing. If you're unsure, email us at choonies.botanicalblends@gmail.com and we'll help you choose.
Several customers have used Choonie's products safely during pregnancy — including the Petals & Silk Body Veil for stretch mark prevention. However, as with any skincare product during pregnancy, we recommend consulting your healthcare provider before use, particularly for products containing essential oils.
If you have specific questions about a product and pregnancy, email us at choonies.botanicalblends@gmail.com.
Our Blends
How they're made, how to use them, and what to expect.
Small-batching ensures we preserve the integrity, freshness, and potency of our botanical ingredients. We believe skincare should be alive with natural vitality — not mass-produced or stored on a shelf for months.
It is our way of honoring the plant — and the people — behind every blend.
"Handcrafted" means human touch and intention at every step — from infusing the herbs to pouring the final product into its tin or bottle. It's the difference between a product made for the masses and one made with care and reverence for the process.
The first Choonie's formula — Garden Dew Facial Elixir, then called Petals & Cane — was made by Beverly and her granddaughter together in the kitchen. That spirit of intentional, hands-on creation is what every batch carries.
Store your blends at stable room temperature, away from direct sunlight and heat. Keep jars and tins tightly sealed between uses to protect the botanicals and extend shelf life.
🌿 For butter-based products
Products containing natural butters — like Petals & Silk Body Veil and Iron Veil Body Balm — may soften or melt in warm temperatures. If this happens, simply refrigerate until solidified, then use as normal. This is completely natural and does not affect the product's quality or effectiveness.
Texture changes are a sign of authenticity, not imperfection. Natural ingredients — particularly butters and oils — can shift in texture or appearance as they settle or respond to temperature changes.
A gentle stir or warming the product between your palms will bring your blend back to its smooth, nurturing state. If you notice significant separation or an unusual smell, contact us at choonies.botanicalblends@gmail.com.
Coming soon. We are preparing to open our blending table for custom creations — where your skin's specific needs and nature's wisdom meet in one personalized ritual.
To be notified when custom blends become available, email us at choonies.botanicalblends@gmail.com and we'll add you to the list.
Shipping & Orders
Everything you need to know before and after you place your order.
We currently ship within the United States only. We are working toward expanding our shipping options in the future. If you are outside the US and interested in our products, email us at choonies.botanicalblends@gmail.com — we'd love to hear from you.
Products containing natural butters — including Petals & Silk Body Veil and Iron Veil Body Balm — can soften or melt during transit, especially in warm weather. This is a natural characteristic of real botanical ingredients and does not mean your product is damaged.
✓ What to do
Place the product in the refrigerator until it solidifies — usually 30 to 60 minutes. Once solid, it is ready to use exactly as normal. The quality and effectiveness of the formula is completely preserved.
Because our products are handcrafted in small batches, please allow additional time for preparation. Shipping timelines vary by location and carrier. For specific questions about your order, contact us at choonies.botanicalblends@gmail.com with your order number.
Email us at choonies.botanicalblends@gmail.com with your order number and we'll get back to you as quickly as possible.
Returns & Refunds
Our commitment to your satisfaction — and how we make it right.
Your satisfaction matters to us. If you are not happy with your purchase, you may request a full refund or store credit — whichever you prefer.
To initiate a refund or store credit, email us at choonies.botanicalblends@gmail.com with your order number and we'll take care of you.
Because Choonie's products are handcrafted botanical formulas applied directly to skin, we are unable to accept physical returns — returned products cannot be reused or resold. This protects every customer's health and safety.
However, if you are unsatisfied for any reason, we will make it right through a refund or store credit. You will never be required to ship anything back. Just contact us at choonies.botanicalblends@gmail.com.
While all Choonie's formulas are made with gentle botanical ingredients, individual skin sensitivities vary. If you experience any reaction, discontinue use immediately and consult a healthcare provider if needed.
Please contact us at choonies.botanicalblends@gmail.com — we want to know, and we will offer a refund or store credit without hesitation.
Skin Concerns
Not sure which product is right for you? We'll help.
Every skin is different — and the right blend depends on your specific concerns, skin type, and goals. We are building a product recommendation quiz to make this easier, but in the meantime, we'd love to help you personally.
Email us at choonies.botanicalblends@gmail.com and tell us a little about your skin — what's bothering you, what you've tried, and what you're hoping for. We'll point you in the right direction.
For dry body skin, the Petals & Silk Body Veil is our most recommended starting point — it delivers deep, lasting hydration that holds throughout the day without layering multiple products. Several customers with chronic dryness have found it replaces everything else they were using.
For dry facial skin, the Garden Dew Facial Elixir is designed specifically to restore moisture and suppleness without oiliness — suitable for all skin types including dry and combination.
For dry hands, the Precious Petals Hand Balm is a water-free formula that absorbs deeply and lasts — one application before bed makes a visible difference by morning.
This is exactly what Choonie's was built for. Beverly founded the brand at 50 specifically to address these concerns — elasticity loss, dullness, fine lines, and undereye puffiness.
The Garden Dew Facial Elixir addresses the face directly — Bamboo Leaf supports collagen and firmness, Rosehip Seed renews and brightens, Squalane strengthens the barrier. Most customers notice improved suppleness within the first week of daily use.
For the body, the Joyful Dawn Body Elixir supports firmness and elasticity with Bamboo Leaf, Ginseng Root, and Rosehip — one step that replaces body oil and lotion both.
Yes — and you're not alone. Several of our most loyal customers have eczema or highly sensitive skin. The Petals & Silk Body Veil has been reported to outperform medically prescribed eczema treatments for some customers.
All Choonie's formulas are free from synthetic fragrances, parabens, and harsh additives that typically aggravate sensitive skin. If you have a specific botanical allergy, review the full ingredient list on the product page or email us before purchasing.
The Root Awakening Hair & Scalp Botanical Therapy is our dedicated scalp treatment — formulated with Bhringraj, Rosemary, Brahmi, Nettle, and Horsetail. It addresses hair loss at the root cause: the health of the follicle and the scalp environment around it.
It is available for both men and women. Apply directly to the scalp 3–4 times per week — not as a styling product, but as a scalp treatment. Most users notice reduced shedding within the first two to three weeks.
Not sure if it's right for your situation? Email us at choonies.botanicalblends@gmail.com.
Still have a question?
We read every email personally. Tell us about your skin, your concerns, or your order — and we'll respond with care, not a template.
✉ choonies.botanicalblends@gmail.comOur promise
"What touches your skin should come from the earth, not a lab — and what touches your heart should come from someone who genuinely cares."